Data Protection Policy

Royal BD Privacy Policy

Your personal data is our most valued asset. This Privacy Policy explains how we collect, use, and protect your information.

Last Updated: January 2026

Our Data protection Commitment

At Royal BD, your privacy is not just a policy — it is part of everything we do every day.

SSL Encryption

All your data is protected with 256-bit SSL/TLS encryption. Bank-grade security technology is used to secure every connection.

Your data is never sold

Your personal or financial information is never sold to third parties. Your data stays yours.

Two-factor authentication

Enable Two-Factor Authentication (2FA) to keep your account more secure. It is the most effective way to protect against unauthorized access.

Privacy Controls

Manage directly from your profile which information is visible and which stays private. Full control is in your hands.

Secure data storage

Your data is stored on internationally secured servers. Regular security audits and penetration testing are conducted.

Notification controls

If you no longer wish to receive marketing emails or SMS, unsubscribe at any time. You can also set your communication preferences as you like.

1

Introduction & applicability

Royal BD (royalbd.net) is one of Bangladesh's most trusted online gaming platforms. We believe protecting your privacy is not just a legal obligation — it is the foundation of trust between us and you. This Privacy Policy ("Policy") explains how Royal BD How your personal information is collected, used, and kept secure.

This Policy Royal BDapplies to the website, mobile application, and all related services. By using our platform, you are considered to have accepted this Privacy Policy. Please read it carefully.

This Privacy Policy is updated periodically. You will be notified by email for major changes. The latest version is always available on this page.

If you have any questions or need clarification on any part of this Policy, please contact our support team. We are happy to explain everything in a clear and straightforward way.

2

What Information We Collect

Royal BD Only the information needed to deliver the best service and keep your account secure is collected. We do not gather excessive or unnecessary data.

Registration & identity information:
  • Full name and date of birth (for age verification)
  • Mobile number and email address
  • Address and district/division
  • National ID or passport number (for KYC verification)
  • Selfie photo (for identity verification)
Financial Information:
  • Mobile banking number (bKash, Nagad, Rocket)
  • Bank account number (for bank transfers)
  • Transaction history and amounts
  • Crypto wallet address (where applicable)
Usage information (automatically collected):
  • IP Address & Device Type
  • Browser type and version
  • Time spent on site and pages visited
  • Gaming activity and preference patterns
  • Login time and location data

We never store credit/debit card numbers or CVV codes directly. All payment information is processed securely through our payment gateway provider.

3

How information is used

Royal BD Your data is used only for specific, legitimate purposes. We never use it for anything else without your consent.

Type of information Purpose of use Legal Basis
Identity information Account Creation & Verification Contract compliance
KYC Documents Age & identity verification Legal Obligations
Financial Information Deposit & withdrawal process Contract compliance
Usage data Service improvement and customization Legitimate interest
Contact Information Support and notifications Consent

We also use your information to:

  • Fraud detection and prevention
  • Implementing responsible gaming policies
  • To comply with legal and regulatory obligations
  • Resolving technical issues on the platform
  • To recommend games based on your preferences
4

Information Sharing & Disclosure Policy

Royal BD Your personal data is never sold. However, in limited and specific circumstances, necessary information may be shared with trusted third parties.

Parties your information may be shared with:
  • Payment providers: With bKash, Nagad, Rocket, and banks to process transactions
  • KYC Verification Provider: Licensed verification services for identity confirmation
  • Game providers: Only the minimum data necessary to operate the games
  • IT Service Provider: For hosting and security management
  • Law Enforcement: Where required by a court order or legal obligation

All third parties contracted with us are required to uphold the same standards of privacy and security. They may not use any data received beyond its specified purpose.

In the event of a company merger, acquisition, or business transfer, user information may be passed to the new entity. You will be notified in advance, and the protections under this Privacy Policy will continue to apply.

5

Cookies & Tracking Technologies

Royal BD Cookies and similar technologies are used to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:
  • Essential Cookies: For login sessions and security — these cannot be disabled
  • Functional cookies: To remember your preferences and language settings
  • Analytics cookies: To understand and improve site usage
  • Marketing cookies: To show relevant promotions (subject to your consent)

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some site features to stop working properly. Consent for marketing cookies is collected on your first visit to the site.

6

Security measures & technology

To protect your data Royal BD Industry-leading security technology is in place. Our security team monitors for potential threats 24/7.

  • 256-bit AES encryption for all stored data
  • Secure data transmission via TLS 1.3 protocol
  • Regular independent third-party security audits
  • DDoS Protection & Firewall Systems
  • Multi-Factor Authentication for account access
  • Unusual login pattern detection system
  • Strict data access control policy for staff

If you notice any suspicious activity on your account, please contact our support team immediately. We will take prompt action.

Please note that no system on the internet is 100% secure. Even with the highest precautions in place, we cannot guarantee complete protection against external threats. We strongly encourage you to keep your password strong and secure.

7

Data retention period

Royal BD Your data is retained only for as long as necessary to provide our services and meet legal obligations. Once no longer needed, it is securely deleted.

  • Active Account: Data is retained for as long as the account remains active
  • Transaction Records: Up to 7 years as required by financial regulations
  • KYC Documents: Up to 5 years after account closure
  • Cookie data: 30 days to 2 years depending on type
  • Support Contact: Up to 2 years

Upon receiving an account closure request, we delete active data within 30 days. Data that must be retained for legal reasons will be kept for the required period.

8

Your Rights

Royal BDAs a user, you have several important rights regarding your personal data. We respect these rights at all times.

Right to access your information

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You may request corrections to any inaccurate or incomplete information at any time.

Right to Erasure

Where no legal obligation applies, you may request that your personal data be deleted.

Right to restrict processing

You can restrict the processing of your information under certain circumstances.

Right to data portability

You may request to download your data in a machine-readable format or have it transferred elsewhere.

Right to Object

You may object to marketing communications or to specific types of data processing.

To exercise these rights, email us at [email protected]. We will respond within 30 days.

9

Protection of Minors

Royal BD Strictly no service to anyone under 18. Our platform is designed exclusively for adults.

  • Date of birth is verified at the time of registration
  • Proof of age is mandatory in the KYC process
  • No information from anyone under the age of 18 is knowingly collected
  • Any account found to belong to a minor is immediately suspended

If you believe a minor is using our platform, please notify our support team immediately.

10

International Data Transfers

Royal BDSome technical services may be operated on international servers. In such cases, we ensure your data is transferred with the highest level of security.

  • Standard Contractual Clauses (SCC) are used for international transfers
  • Adequate safeguards are confirmed before any transfer to third countries
  • Game providers are bound by data protection agreements
  • Privacy Policy standards are maintained across all transfers
11

Changes to the Privacy Policy

For business, legal, or technical purposes Royal BD This Privacy Policy may be updated. We will notify you in advance of any significant changes.

  • You will be notified at your registered email at least 14 days before any major changes take effect
  • The date of any update will be clearly stated at the top of the page
  • Continued use of the platform after any changes constitutes acceptance of the updated policy
  • If you do not agree to the updated policy, you may request to close your account
12

Contact & Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please contact our data protection team directly. We are always ready to help.

We provide an initial response within 72 hours and aim to fully resolve complex requests within 30 days.

Play safe

Your data is safe. Start playing now!

Your privacy is fully protected at Royal BD. Register with confidence and enjoy the thrill of hundreds of games.

100% Encrypted
Your data is never sold
24/7 Support
Verified Platform
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